About
Mission
Actively partner with local governments as they plan, construct, and maintain Minnesota’s transportation system.
Vision
To provide world class customer service to local governments as they deliver a safe, accessible, and efficient transportation system for all users.
Core values
- Customer focus – We strive to exceed the expectations of our partners
- Partnership – We develop effective relationships with our partners to help advance Minnesota’s transportation system
- Support – We collaborate with our partners and are dedicated to their success
- Advocacy – We advocate for the best interests of our partners
- Integrity – We treat each partner equitably with integrity and fairness
Customer service principles
- Proactively pursue simple and streamlined processes
- Offer flexible options
- Develop innovative solutions